Forward Fashion
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Recent activity by Forward Fashion-
An item I purchased has arrived damaged, what can I do?
If an item you have received is damaged, please contact our Customer Care Team with the following details: An image showing the damage. An image showing the front and back of the label (showing t...
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Can I return sale items?
Yes! We accept returns on sale items. Items must be in an unused condition with all original tags attached. The return must be lodged within 30 days of receiving your order.
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How long do I have to return my item(s)?
Under our change of mind policy you have 30 days from receiving your parcel to lodge and send back your returns for a refund or store credit. *Please note: Items must be in an unused condition with...
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How much does shipping within Australia cost?
The delivery cost for all Australian orders is $9.00 or free for orders over $150.00. Please see our delivery page for further information.
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Do you offer same day shipping in Australia?
Unfortunately, we do not currently offer a same day delivery service. Our Australian orders are shipped with express shipping though, so you should receive your order within a few business days.
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How much does International shipping cost?
We currently have a flat rate shipping cost of $20.00 for international orders. All international orders will be processed in Australian (AUD) dollars. The purchaser is responsible for any and all ...
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Do you sell gift cards?
Yes we do - (These are currently only in AUD)! We sell gift cards to the following values: $20, $30, $50, $70, $100 & $150. Please visit our Gift Card section of our website for all gift card desi...
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Do your gift cards expire?
Our gift cards will expire 2 years after purchase. The gift card expiry date will be visible on the gift card when generated and emailed to the recipient.
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Is there a cost to use Afterpay?
Afterpay do not charge any fees or interest to customers when making a purchase. The only fees applied to consumers are late fees if your scheduled payments are unsuccessfully processed and, after ...
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How does Afterpay work?
Forward Fashion has partnered with Afterpay to offer simple instalment plans for our online Australian shoppers; allowing a purchase to be paid for in four equal instalments, due every fortnight. S...